Variations on a Theme

In the world’s smallest surprise move ever, Telus announced this week that they too would be moving toward Usage Based Billing (UBB). Their argument? “It’s only fair that people pay for how much Internet capacity they use.” I’d buy that if they didn’t also say that most people only use 15GB out of the 75GB cap (only their High Speed Lite has a smaller cap at 13GB) — but there’s no rebate offered for unused Continue Reading →

Confounded Shaw Part Deux

When the issue of UBB first hit the fan, I nearly lost it. When it looked like it was going to go through, I started actually reading CRTC rulings. And then it quietly went away. But, I know Shaw better, and knew it would be back. And now it is. Last month, I logged into my Shaw Customer Care and checked my usage. It was all over the map and there was a large gap Continue Reading →

CRTC, UBB, Shaw & Me

First of all, I want to make it clear: I do not have an issue with users of almost any service paying a fair market value for what they use where those users are given a┬áreasonable┬ámarket choice. However, what the Canadian Radio-television and Telecommunications Commission (CRTC) has done with it’s decisions surrounding wholesale internet service 1 (i.e. where a major market Internet Service Provider (ISP) such as Bell Canada resells service to a regional or Continue Reading →